This article explains the steps involved in associating microPODs to Service Technicians in converged dealerships that service FGA (Fiat, Fiat Professional, Alfa, Abarth and Lancia) and CJDR (Chrysler, Jeep, Dodge and RAM) vehicles.
WiTECH Related Contents:
Associating microPODs to Service Technician SIDs for performing diagnostics with CJDR vehicles using wiTECH 2.0 Log into the Technical Service Portal at www.witechsystem.com
Within the Manage Assets tab of the Menu Bar, select Manage Assets
All microPods shipped to your dealership will be shown on the Asset Summary page.
To associate a Service Technician with a microPod: 1. Select Edit Users on the appropriate line showing the microPod Serial Number you are associating 2. If No Users’ is shown, this microPod still needs to be associated 3. If a number is shown, it indicates how many Service Technicians are associated to that particular microPod
Locate the correct Service Technician from the drop-down menu and click “Map User” button. (Note: only one Service Technician can be selected at a time)
You are Done!
a.The associated Service Technician will then appear as a Mapped User b. Service Technicians and associated microPODs will appear in the wiTECH 2.0 User Interface
If you wish to add multiple users onto a single microPOD, click on the drop down box, select the employees name and click Map User.
a.Continue to add all users as desired.
b.All Service Technician and associated microPODs will appear in the wiTECH 2.0 User Interface screens
Note: DO NOT assign more than 26 users to the same microPOD as wiTECH 2.0 System cannot handle more than that limit. In order to delete users, click the “Delete” button and the employee will be removed from the mapped list.
Note: Allow 30 minutes for the changes to complete before communication can be achieved.
Associating WSP microPODs to Service Technician Link.e.Entry Login IDs for performing diagnostics with FGA vehicles using wiTECH 2.0.
Contact wiTECH Premium Support Helpdesk at 1-888-948-3241 or via email at [email protected] and provide the following information:
Link.e.entry Login ID
microPOD Serial Number
CJD Dealer Code (Dealer Code used for accessing DealerCONNECT)
Associating WFP microPODs to Service Technician Link.e.Entry Login IDs for performing diagnostics with FGA vehicles using wiTECH 2.0.
If you need to associate a WFP microPod with your Link.e.Entry UserID, please insert VCI serial number in the field provided and ensure you are entering your CJD Dealer Code. (Ex. 33083)