What is Mitchell OnDemand5?
Mitchell OnDemand5 is a computerized system for the retrieval of repair and maintenance information. OnDemand5 provides access to Mitchell’s world-class database of vehicle repair information and graphics.
Mitchell OnDemand5 Features:
OnDemand5 is a Productive Tool for Service Advisors
Because it’s easier to use than a manual, OnDemand5 can increase the productivity of service writers. When you diagnose the customer’s vehicle, we encourage you to look up repair procedures, recalls, specifications, or technical service bulletins and make a note of them on a repair order before you start the work.
OnDemand5 can help your service writers diagnose and sell exactly what each vehicle needs. Looking up maintenance schedules can turn that oil change into a 30,000 mile service, which leads to bigger profits and more satisfied customers.
OnDemand5 is a Sales Closing Tool
Many complex repairs are difficult to explain to customers. Use OnDemand5 to show the customer what you will be doing to the car. Computerized data builds the customer’s confidence in your diagnosis and helps convince the customer that the service you recommend is truly required to complete the job.
OnDemand5 is a Customer Satisfaction Tool
Everyone has customers who are understandably concerned about what is being done to their car. If you print out the repair procedures and include them with your repair order or invoice, customers will understand the planned repairs. We recommend printing an exploded view and circling the parts you must replace.It’s a great help in guaranteeing satisfaction. Let your customers play withOnDemand5 and look up information on their own.
OnDemand5 is a Productive Tool for Technicians
Because technicians are the ones responsible for making the repairs, they’ll be extremely pleased to have such a comprehensive information system.
OnDemand5 will help them in tough situations. They can print out wiring and vacuum diagrams and highlight elusive circuits as they trace them throughout the vehicle. Flow charts are larger and easier to read than in the book editions.Specs are easy to locate. And many references link back and forth, saving time and making information easy to find.
OnDemand5 is a Continually Improving, Growing Product
Mitchell knows change is normal in the repair industry. And the pace of change just keeps accelerating. For this reason, we make continual software enhancements and revisions / corrections to our repair information. We expect improvements to come, and you should too. Our goal is to provide you with the most current, complete, and easy-to-use repair information system available.
OnDemand5 is a Long-Term Resource
Because OnDemand5 is comprehensive and regularly updated, you don’t have to worry about incorrect, incomplete, or out-of-date manuals. You can count on OnDemand5 to continually provide the information you need to diagnose and repair vehicles right the first time. OnDemand5 increases in value as information updates are added, just as your business will increase in value as productivity and sales increase. Your investment costs pale in comparison with the long term benefits your shop will receive.
OnDemand5 complements other Mitchell products
Mitchell designed OnDemand5 to function as a stand-alone product or to be used as a companion to other Mitchell Version 5 products. Along with Mitchell’s shop management software, OnDemand5 is an integral part of Mitchell’s suite of repair shop management information systems.
Mitchell OnDemand5 Installation Requirements:
A 32-bit application, OnDemand5 works within the Microsoft Windows 98 Second Edition, Windows 2000®, Windows ME, Windows NT® 4, and Windows XP® software environments. OnDemand5 is browser-based,requiring that you have Microsoft® Internet Explorer® (IE) version 6.0, or higher installed on your system. If you don’t have a supported version of Internet Explorer installed, the installation program will automatically install it for you.
If you plan to simultaneously operate more than one Mitchell product, your system requirements may be different. Check the system requirements for all the products you plan to operate to make sure you meet the minimum system requirement for each.
Minimum System Requirements
- Microsoft® Windows XP, Windows 2000*, Windows NT 4.0*,Windows ME, Windows 98 (Second Edition)*
- Intel® Pentium III Business class Computer
- 64 Megabytes (MB) Random Access Memory (RAM)
- 3.5″ 1.44 MB diskette drive
- CD-ROM Drive
- DVD-ROM Drive (Repair users only).
- 15″ Super VGA color monitor 800×600 resolution
- 8 Gigabyte hard disk drive or greater
- Microsoft compatible Mouse
- 1 Parallel port
- 1 Serial Port
- 56k fax/modem
- Inkjet printer
- Iomega Zip Drive 100/250 MB (for Manager/ManagerPlus users only)
- UPS (Un-interruptible Power Supply for Manager/ManagerPlus usersonly)
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